Services/Gene 02 · Automated texts & follow-ups

Messages that go out on their own, at the right moment, in your voice. Instant text-back on every lead, follow-ups until they answer, and reminders before every appointment.

What it does

Automated texts & follow-ups, tailored to you.

01

Instant text-back

Every new lead gets a reply in seconds, day or night.

02

Missed-call text-back

A text goes out before they call your competitor.

03

Follow-up sequences

Quotes and proposals followed up until they're signed.

04

Appointment reminders

24 hours and 2 hours before, with a reschedule link.

05

Review requests

Sent at the happy moment, so your rating climbs.

06

AI reads replies

Status, notes, and next steps updated for you.

See it at real kinds of businesses

Same gene, different DNA.

Every build is tailored after we interview you. Here's how this looks at three very different businesses.

Example · Fade & Co. Barbers · barbershop
FCFade & Co. Barbers/ai receptionistlive
Got any openings Saturday for a cut and beard?
AI · 4.1sHi Hanna! This is Fade & Co. Barbers. I have free estimate openings Tue 10 AM or Wed 2 PM. Which works?
Tuesday works
AI · 2.8sYou're booked for Tuesday at 10, Hanna. Confirmation and service menu are on the way.
AI tracerun 8f2c
intentbooking0.97
sourceSMS · new lead
calendar2 slots open✓
replysent4.1s
contactcreated✓
pipeline→ Booked✓
handoffnot needed
Free estimate booked · Google Calendar synced · reminders scheduled
How it works

Set up once. Runs forever.

01

Trigger

A new lead, a sent quote, an upcoming visit.

02

Message

The right text or email goes out in your voice.

03

Listen

The AI reads every reply as it comes in.

04

Act

Records update, tasks are created, you get pinged when needed.

From the interview

Ideas you may not have thought of.

This is where the interview pays off. Once we understand your business, we bring features like these to the table.

Birthday and anniversary texts

A personal touch that brings customers back.

Weather-triggered offers

Rain, heat, or storms trigger the right message.

Win-back campaigns

Customers who go quiet get a reason to return.

Tailored to you

Want this in your business?

We'll interview you, learn how you work, and build it around you, with ideas of our own.

Book an interview →